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Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How we collect information

At the Granada Theatre, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website or interact with us through other communication channels. By using our website, you agree to the terms outlined in this policy.

Information Collection

We may collect personal information from you when you:
Visit our website or make inquiries through our contact forms
Purchase tickets, register for events, or sign up for our newsletter
Interact with us through social media or other communication channels
The information we collect may include your name, email address, phone number, mailing address, and other details you voluntarily provide. We also automatically collect non-personal information such as IP addresses, browser types, and website usage statistics to help us improve our website and services.


Use of Information

We use the information collected for the following purposes:
To process transactions, fulfill orders, and provide customer support
To improve our website, products, and services
To send promotional emails, newsletters, or other information you have opted to receive
To respond to your inquiries, requests, or concerns
To comply with applicable laws and regulations


Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who help us operate our website, process transactions, or provide other services on our behalf. These service providers are required to protect your information and use it only for the purposes outlined in this Privacy Policy.
We may also disclose your information if required by law, to enforce our website policies, or to protect our or others' rights, property, or safety.


We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

Third-Party Websites

Our website may contain links to third-party websites that are not governed by this Privacy Policy. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing them with any personal information.

Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will promptly delete such information from our records.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date at the top of the policy will be updated. We encourage you to review this policy periodically to stay informed about our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Granada Theatre
108 North 9th Street
Mount Vernon, IL 62864

Your continued use of our website following the posting of any updates to this Privacy Policy constitutes your acceptance of those changes.

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